A Microsoft Gold Certified Partner, BCG Systems has earned a reputation for responsiveness and a hands-on approach. From repair to maintenance and upgrades, you can rely on our support team for answers to your questions and unsurpassed service.
We offer several options to assure that you have access to professional technical support when you need it:
Support on Demand
Every day one of our senior level engineers is assigned to act as our first tier of support. This daily assignment is rotated among our staff, providing our clients with telephone or Internet access to a field-experienced engineer. Click here to learn more
BCG Critical Support
This extended support plan is offered to give our clients the peace of mind that comes from knowing that we will be there for them, even when they are working late or on Saturdays. Click here to learn more
BCG Network Assurance
If your organization does not have a full-time technical staff, BCG Network Assurance will provide you with a network review and preventative maintenance program that includes 24/7 monitoring and fixed fee service. Click here to learn more