Use technology the BCG Systems way, and get predictable results for a fixed fee. We serve as the technology department and virtual CIO for hundreds of small- and medium-sized businesses just like yours. Leave your IT worries up to us, so you can focus on your business.
We understand that unpredictable technology is frustrating, and that it can negatively impact your business. We will proactively monitor your organization’s on-premise and cloud systems to detect and resolve problems quickly, thus reducing lost productivity due to system downtime.
Our Network Assurance Program (pdf download), also known as Managed Services, delivers the protection of a full-time IT staff, without the prohibitive costs. Say “goodbye” to IT headaches with network tech support from BCG Systems.
Contact us for more information about our network managed services.
Reduce and Manage IT Costs
Our Network Assurance technology allows us to remotely manage your IT assets, including desktops, laptops, servers, routers, SaaS resources, virtual machines and more. This approach reduces unplanned expenses and system downtime due to bugs and glitches.
With a monthly network service agreement with BCG Systems, you’ll experience:
- Faster resolutions to issues
- Improved security
- A more stable IT environment
- Optimized IT infrastructure
- More accurate budgeting for your system needs
Let us manage your IT (pdf download), so you can manage your business. Learn how you can increase efficiency and stabilize costs (PDF download) with BCG Systems’ Network Assurance.
IT Support on Demand
During regular business hours, we staff our on-demand support team with senior-level engineers to provide clients with fast, technical support. Depending on your needs, we offer support by email and telephone, and remote and on-site access. You’re guaranteed a response from a network support specialist within two hours.
Download more information on BCG Systems’ Support On Demand (pdf download).
Critical Support
Your support team should work around the clock, just like your information system. In addition to assistance during regular business hours, our Critical Support consultants are available afterhours and on Saturdays, to help resolve your issues. Once you contact a network support specialist, you’ll hear from us within the hour to resolve your issue.
Download more information on BCG Systems’ Critical Support (pdf download).
Current clients requiring on-demand or critical support assistance can contact our experts at support@BCGSystems.com, or (800) 968-6661.
Contact us for more information on BCG Systems Network Assurance.
