Instead of an asset that increases productivity and efficiency, many organizations today are finding that their enterprise resource planning (ERP) applications have become a liability that require too much ongoing cost and complexity to run, which offsets much of the value being delivered. Despite their hefty price tag, ERP systems do little to differentiate a business or make it more competitive. Meanwhile, companies face greater pressure to reduce costs and find new paths to revenue. This white paper discusses how initial gains made by implementing ERP software can be overtaken by weaknesses both in the software and in the supporting business relationships. Later it will explain how SaaS-based enterprise software can overcome these problems.
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