BCG Systems Lends Industry-Specific IT Support Needs to Certified Public Accounting Firm
Posted by
Erin Lea on Tue, Jan 10, 2012 @ 12:30 PM
FOR IMMEDIATE RELEASE – January 10, 2012 – BCG Systems, Inc., a provider of complete technology solutions headquartered in Akron, Ohio, today announced the successful implementation of Network Assurance, a program which includes 24/7 network monitoring, proactive network administration and support services, for Howard, Moore & McDuffie, P.C. (HMM), a certified public accounting firm headquartered in Macon, Georgia.
Having previously relied on a local provider of networking and internet business solutions for network support, the firm sought a technology partner that had experience working with accounting firms and that could bring a level of expertise to meet the specific IT needs of their industry. In addition, Jay Siegelman, manager CPA at HMM, was forced to take on daily IT support activities including specialized software issues, hardware maintenance and installation, and more.
“BCG Systems recommended strategies for improving our IT infrastructure that are designed to minimize costs in the long run,” stated Siegelman. Under the managed services support model, BCG Systems now provides full IT support – including optimizing HMM’s IT infrastructure, and improving issue resolution and security – that previous resources did not allow for.
Since transitioning to the Network Assurance program with BCG Systems, HMM has benefited from the on-going monitoring and maintenance services as well as the 24/7 help desk support that’s just a phone call away.
About BCG Systems, Inc.
BCG Systems, Inc. is a full service information technology (IT) company, with offices in Akron, OH, Nashville, TN and Atlanta, GA. At BCG Systems we earn our client’s trust everyday by putting the business back in IT. We believe when your business applies technology it should eliminate costs, increase efficiency and strengthen your competitive advantage. BCG takes the time to review your business needs, define your requirements, develop and implement the right solution and provide training, as well as timely, reliable support. In short, we recommend Complete Business Solutions to sensibly support your business strategy and drive a lasting competitive advantage. To learn more about BCG Systems, visit www.bcgsystems.com.
